Passenger Interaction
Passenger Interaction Practices
We have been providing luxury ground transportation services safely throughout the COVID-19 (Coronavirus) pandemic. In short, we have been revising and refining our safety protocols throughout. But we are not finished yet. Safety is never finished.
We modified our driver and passenger interaction practices. Your chauffeur will open and close doors to the vehicle and the trunk, and passengers can handle their own luggage to avoid even the chance of cross-contamination.
Our chauffeurs also have been instructed to not shake hands with passengers. We mandate face coverings for chauffeurs and we advise passengers to do the same, while inside the vehicle. We are cleaning and disinfecting our vehicles multiple times each day, including between all passenger changes. This cleaning process includes, but is not limited to all handles, power switches, door storage areas, windows, cup holders, car seats (including booster seats), trunk & seatbelts.
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You, our client partners, are at the center of what we do and why we do it, and as the heart of our company for more than three decades, we look forward to serving you wherever and whenever you choose to travel with us again.
We recognize this is a challenging time for us all, and we remain deeply committed and indebted to our partnership with you – now and in the future.
Sincerely,
Robbi