The following cancellation terms represent standard policy at KC Global Chauffeur and may be modified from time to time based on the market, desired reservation dates and vehicle availability.
- All modifications that are mutually agreed upon in writing or communicated and confirmed at the time of reservation will supersede the following.
- All deposits are non-refundable.
- Cancellations will result in a full charge equal to the base fare price of the trip plus the 20% service fee.
- Cancellation of sedans within two (2) hours of a scheduled pickup in the Kansas City area of scheduled pick-up will result in a full charge equal to the base fare price of the trip plus the 20% service fee.
- Domestic van reservations must be canceled 48 hours in advance or the full fare + 20% service charge will be billed.
- SUV reservations must be canceled 6 hours in advance or the full fare + 20% service charge will be billed.
- Stretch Limousine reservations must be canceled 48 hours in advance or the full fare + 20% service charge will be billed.
- All bus and specialty vehicle reservations must be canceled one week in advance or the full fare + 20% service charge will be billed.
- A no-show fee equal to the trip plus service fee plus applicable wait time will be charged when the passenger fails to show at the designated location.
If you cannot locate your driver call (913) 800-4011 to avoid a no-show fee.
If you have any questions regarding these policies, please contact KC Global Chauffeur.